A person working as a Call Center Agent in South Africa will on average earn $3602 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $3,602.00 |
| Weekly salary | $69.27 |
| Daily salary | $9.87 |
| Hourly salary | $1.23 |
This means call center agent salary is below average!
Job Industry: customer service
Description: A call center agent is responsible for handling incoming and outgoing customer calls on behalf of a company. They provide information, answer queries, resolve complaints, and offer support to customers. Call center agents are the first point of contact for customers, and they must possess excellent communication skills, patience, and problem-solving abilities. They use computer systems to access customer information, update records, and process orders or requests. Additionally, call center agents may be required to follow scripts or guidelines provided by the company to ensure consistent and accurate responses.
Tagged with: Call center agent, Customer service, Communication skills, Problem-solving, Computer systems, Script adherence