A person working as a Customer Service Trainer Call Center in South Africa will on average earn $4441 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $4,441.00 |
| Weekly salary | $85.40 |
| Daily salary | $12.17 |
| Hourly salary | $1.52 |
This means customer service trainer call center salary is below average!
Job Industry: customer service
Description: The occupation of a customer service trainer in a call center involves providing training and development to customer service representatives. Their main responsibility is to equip the representatives with the necessary skills and knowledge to effectively handle customer inquiries, complaints, and issues. They design and deliver training programs, conduct workshops, and provide ongoing coaching and feedback to ensure that representatives are delivering exceptional customer service. Customer service trainers also play a crucial role in monitoring and evaluating the performance of representatives, identifying areas for improvement, and implementing strategies to enhance overall customer satisfaction. They must stay updated on industry trends and best practices to continuously improve training methods and materials.
Tagged with: Customer service trainer, Call center trainer, Training and development, Customer service skills, Coaching and feedback, Customer satisfaction.