A person working as a Guest Services Agent in South Africa will on average earn $3585 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $3,585.00 |
| Weekly salary | $68.94 |
| Daily salary | $9.82 |
| Hourly salary | $1.23 |
This means guest services agent salary is below average!
Job Industry: hospitality
Description: A guest services agent is responsible for providing exceptional customer service and ensuring a positive experience for guests in various industries such as hospitality, travel, and tourism. They are the first point of contact for guests, assisting with inquiries, reservations, check-ins, and check-outs. These professionals must possess excellent communication and interpersonal skills to effectively address guest needs and concerns. They handle guest complaints and resolve issues promptly and courteously. Guest services agents are knowledgeable about the facility or destination they represent, providing information on amenities, local attractions, and transportation options. They may also coordinate special requests, such as room upgrades or arranging for special occasions. Overall, guest services agents play a vital role in creating a welcoming and comfortable environment for guests.
Tagged with: Customer Service, Hospitality, Communication Skills, Problem-Solving, Attention to Detail, Reservation Management