A person working as a Service Manager in South Africa will on average earn $8358 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $8,358.00 |
| Weekly salary | $160.73 |
| Daily salary | $22.90 |
| Hourly salary | $2.86 |
This means service manager salary is above average!
Job Industry: customer service
Description: A service manager is responsible for overseeing the delivery of services to customers and ensuring their satisfaction. They are in charge of managing a team of service technicians or representatives, coordinating schedules, and resolving any issues that may arise. The service manager also plays a crucial role in developing and implementing strategies to improve service quality and efficiency. In addition to managing the service team, a service manager is often involved in customer relationship management, handling customer inquiries, and addressing complaints. They collaborate with other departments within the organization, such as sales and operations, to ensure seamless service delivery. A service manager may also be responsible for maintaining service records, analyzing data to identify trends or areas for improvement, and providing regular reports to senior management.
Tagged with: Service Manager, Customer Satisfaction, Team Management, Service Delivery, Problem Resolution, Customer Relationship Management